Is it the DC Power Jack or the Power supply?
First of all we have to find out if it is actually the DC Power Jack that is
faulty, normal symptoms are:
-
Battery not charging
-
No power light
-
Battery starts to charge if power cable moved to a specific position, and it
begins to get harder and harder to get the power cable in a position where the
battery charges over time
To determine if the problem is the power jack simply get a multi meter and test
the plug coming from the power supply for a voltage, also try to waggle the
cable as sometimes the cable can have an internal break, if the cable has a
break or there is no voltage coming from the supply then the power supply needs
to be replaced, if there is a voltage, then the problem is inside the laptop
and is most probably the DC Power Jack.
The Repair
To replace the Dc Power Jack, you need to remove the motherboard from the
laptop, de-solder the old jack and re-solder on the new one. Care must be taken
when doing so as the motherboard is easily damaged, and if any extra damage
(i.e. cracking the board or damaging the tracking) is made whilst attempting
the repair then the laptop will be only good for spare parts as the motherboard
costs approx £200 - £400.
The Cost of Repair
If you are happy to fit the jack yourself then visit our store
and select and order the jack you require, payment is made securely by PayPal.
Alternatively you can send the laptop to us, or just the motherboard with
this form. The
following price includes the fully insured return postage and the cost of the
jack, so basically the price you see is the price you pay.
| If you send us: |
| Laptop & Power supply |
£75.00 |
| Motherboard only |
£35.00 |
Remember we also do other kinds of laptop repair contact us
and tell us the problem.